Purity Bridal Frequently Asked Questions
Frequently asked questions
Booking your appointment
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How do I get to Purity Bridal?
Our shop is located just outside Halifax on the A58 between Hipperholme and Stump Cross. Please use our postcode HX3 7AG for Sat-nav directions. The shop is also reachable by bus as it is on a main bus route.
What can I expect at my appointment?
Bridal appointments usually last around an hour. Prom appointments usually last around 45 minutes.
During this time you will be given a personal consultation based on your dream dress ideas with our aim always being to find the perfect dress for you.
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How do I cancel my appointment?
Please call us on 01422 646330 to cancel any appointments. Please provide us with at least 48 hours notice so we can reallocate the allotted time. If we are unable to answer the phone please leave a voicemail with your details.
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At my appointment
Can I bring children?
We welcome children, however, we kindly request that all children are seated with a responsible adult for the duration of the appointment. We have to take into consideration the health and safety aspect for your children having so many mirrors in the boutique as well as the possibility of pins being around due to fittings.
What do I bring to my appointment?
We recommend wearing a strapless bra for trying on dresses. Whilst we do have shoes for trying on dresses, you are welcome if you wish to bring your own. We do request that no fake tan or heavy make-up is worn for your appointment to avoid transfer on to the dresses.
What dress sizes are available to try on?
Our wedding dresses range from size UK10 - UK22 in the boutique. Our dresses can be ordered in sizes UK4 - UK32.
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How do I pay for my chosen dress?
For any ordered wedding dresses, accessories or prom dresses, an initial payment of 50% of the total order is required. The remaining 50% balance is payable within 10 days of the arrival of your order.
For any items or dresses purchased direct from stock the full 100% total is payable the same day and all items are taken from the boutique the same day.
What types of payment do you accept?
We accept most major personal credit cards and debit cards with the exception of American Express. No business or corporate cards are accepted. Payment can also be made in cash.
Purchasing a dress from us
What happens when my dress arrives?
Once your dress arrives, it will be steamed and checked by us. We will then contact you to let you know and book you an appointment within 10 days to come in and try it on. Once you are happy with your dress and any accessories your balance will be payable and you will take your items home with you that day. You can then contact our recommended seamstress to arrange your fitting appointments.
Alterations
Alteration costs are not included in the price of any purchased item. These can be done by our recommended self employed seamstress at an additional cost. As none of our dresses are made to measure and are based on a standard size, we order the closest size to you possible, to reduce any alterations required.
What do I need to take to my fitting?
You will need to take the shoes you will be wearing with your dress to ensure that we fit the dress to the perfect length. You will also need to wear any specific underwear you will be wearing so that the dress can be fitted accordingly.
How many fittings will I need?
It is usual to have two fittings. Your first fitting will be approximately 4-5 weeks before your occasion (this is dependent on how busy we are). During this appointment your dress will be pinned to fit. At your second appointment your dress will be retried to ensure a perfect fit and make sure you are happy with the changes.
Do I have to have my alterations done by your recommended seamstress?
No you are under no obligation to use our recommended alteration service and are more than welcome to source one of your own.
Do you offer your recommended alteration service for any items not purchased from you?
Unfortunately we do not.
